Suspected vaccination failure; Ramsey Hunt Syndrome; paralysis; post herpetic nerve damage; shingles right side of face; This serious case was reported by a consumer via interactive digital media and described the occurrence of vaccination failure in a adult patient who received Herpes zoster (Shingles vaccine) for prophylaxis. Co-suspect products included Herpes zoster (Shingles vaccine) for prophylaxis. On an unknown date, the patient received the 2nd dose of Shingles vaccine and the 1st dose of Shingles vaccine. On an unknown date, an unknown time after receiving Shingles vaccine and Shingles vaccine, the patient experienced vaccination failure (Verbatim: Suspected vaccination failure) (serious criteria GSK medically significant), ramsay-hunt syndrome (Verbatim: Ramsey Hunt Syndrome) (serious criteria GSK medically significant), paralysis (Verbatim: paralysis) (serious criteria GSK medically significant), post herpetic neuralgia (Verbatim: post herpetic nerve damage) and facial herpes zoster (Verbatim: shingles right side of face). The outcome of the vaccination failure, ramsay-hunt syndrome and facial herpes zoster were not reported and the outcome of the paralysis and post herpetic neuralgia were not resolved. It was unknown if the reporter considered the vaccination failure, ramsay-hunt syndrome, paralysis, post herpetic neuralgia and facial herpes zoster to be related to Shingles vaccine and Shingles vaccine. The company considered the vaccination failure, ramsay-hunt syndrome and paralysis to be unrelated to Shingles vaccine and Shingles vaccine. It was unknown if the company considered the post herpetic neuralgia and facial herpes zoster to be related to Shingles vaccine and Shingles vaccine. Additional Information: GSK Receipt Date: 15-JAN-2025 This case was reported by a patient via interactive digital media. The patient had the shingles shot and booster as soon as turned 50, still developed shingles on the right side of face which developed to Ramsey Hunt Syndrome. Still suffered from post herpetic nerve damage and paralysis. The reporter would still recommend the shots though because who know if it would have been worst. This case was considered as suspected vaccination failure as details regarding time to onset for shingles and laboratory confirmation regarding shingles were unknown at the time of reporting.; Sender’s Comments: Vaccination failure is a listed event which, due to the following criteria (insufficient information provided about completion of primary vaccination schedule, time to onset and laboratory confirmation of disease) is considered unrelated to GSK vaccine Shingles vaccine. Herpes zoster oticus and Paralysis are unlisted events which are considered unrelated to GSK Shingles vaccine.