patient got a shingles shot since two-thousand sixteen; This non-serious case was reported by a pharmacist via call center representative and described the occurrence of incomplete course of vaccination in a female patient who received Herpes zoster (Shingles vaccine) for prophylaxis. Previously administered products included Shingles vaccine (Patient received first dose in 2016). On an unknown date, the patient did not receive the 2nd dose of Shingles vaccine. On an unknown date, an unknown time after receiving Shingles vaccine, the patient experienced incomplete course of vaccination (Verbatim: patient got a shingles shot since two-thousand sixteen). The outcome of the incomplete course of vaccination was unknown. Additional Information: GSK Receipt Date: 06-JAN-2025 Pharmacist asked about a female patient that got a shingles shot since two-thousand sixteen. Asked if do they need to restart the series and also mentioned that the patient did not know if this first dose in two-thousand sixteen was a Shingrix or other brand vaccine shingles type. No specific vaccination date, vaccine detail or other patient demographics were provided from the pharmacist. No other information was provided from the pharmacist end. Till the time of reporting, the patient did not receive 2nd dose of Shingrix, which led to incomplete course of vaccination.